Most pergolas and outdoor kitchens ship within 5 to 10 business days, depending on your location and the specific model. Larger items ship via freight carrier, and we will provide tracking details as soon as your order leaves our warehouse. Orders over $100 qualify for free shipping.

Yes, you will receive an email with tracking information as soon as your order is dispatched. For freight shipments, the carrier will also contact you to schedule a delivery window. If you have not received tracking within 3 business days of your order, please reach out to us.

We accept returns on patio furniture sets within 30 days of delivery, provided the items are unused and in their original packaging. Return shipping costs may apply for non-defective items. Please contact our team to initiate a return and receive a prepaid label if applicable.

If anything arrives damaged, please take photos and contact us within 48 hours of delivery. We will arrange a free replacement or full refund at no extra cost to you. We document all shipments carefully to make the claims process as smooth as possible.

Our pergolas are crafted from premium materials including powder-coated aluminum, cedar, and engineered hardwoods designed to withstand outdoor conditions. Each product listing includes detailed material specifications and care instructions. If you need help comparing options, our team is happy to walk you through the differences.

We carry both propane gas and wood-burning fire pit options to suit different preferences and local regulations. Gas models include all necessary hookup components, while wood-burning models come with protective screens. Check each product page for fuel type details, or ask us for a recommendation based on your setup.